Skip the Phone Calls: How to Check Kesimpta Availability Online

If you've been prescribed Kesimpta (Ofatumumab) for multiple sclerosis, you may already know that picking it up isn't as simple as swinging by your local pharmacy. Kesimpta is a specialty biologic, which means it's distributed through specialty pharmacy channels — not typically stocked on the shelves at CVS or Walgreens.

That said, you still have options for checking availability without spending your afternoon on hold. Here's how.

Why Kesimpta Can Be Hard to Find

Unlike common oral medications, Kesimpta is a refrigerated injectable biologic that costs between $6,800 and $7,500 per monthly dose. Most retail pharmacies don't carry it because of the specialized storage requirements, high cost, and limited patient volume. Instead, it's typically dispensed through specialty pharmacies that ship directly to your home or doctor's office.

For a deeper look at why availability can be tricky, read our article on why Kesimpta is hard to find.

How to Check Without Calling

1. Use Medfinder

Medfinder lets you search for medication availability by drug name and location. It's built specifically for situations like this — when you need to know which pharmacies have a medication in stock without making a dozen phone calls. Search for Kesimpta and see results near you.

2. Check Your Specialty Pharmacy's Portal

If you're already enrolled with a specialty pharmacy (such as Accredo, CVS Specialty, AllianceRx Walgreens Prime, or Biologics by McKesson), log into their patient portal or app. Most specialty pharmacies let you:

• Track your prescription status
• See estimated delivery dates
• Request refills online
• Message the pharmacy team

This is often the fastest way to get an update on your specific order.

3. Use GoodRx for General Pricing and Availability

GoodRx can show you which pharmacies in your area carry a given medication and at what price. While specialty biologics like Kesimpta may not always appear with coupon pricing, the search results can give you a sense of which pharmacies stock it.

4. Check Your Insurance Company's Pharmacy Locator

Most insurance companies have a tool on their website or app that shows you preferred specialty pharmacies in their network. Since Kesimpta typically requires prior authorization and specialty pharmacy dispensing, your insurer's tool can point you directly to the right pharmacy.

5. Novartis Patient Support

Novartis offers support through the Kesimpta Access Card program at start.kesimpta.com. Their support team can help coordinate with specialty pharmacies and verify that your prescription is in process. This is especially useful if you're newly starting treatment.

If You Prefer to Call

Sometimes a quick phone call is the most efficient option. Here are tips to make it painless:

• Call your specialty pharmacy directly. You should have their number from your enrollment paperwork. Ask about your specific prescription, not just general stock.
• Call during off-peak hours. Early morning (8-9 AM) or mid-afternoon tends to have shorter hold times.
• Have your information ready: prescription number, date of birth, prescriber name, and insurance ID.
• Ask about delivery timeline — specialty pharmacies ship on a schedule, so knowing your next delivery date is often more useful than asking about "stock."

Once You Find It

After confirming your Kesimpta is available or on its way:

• Confirm storage instructions: Kesimpta must be stored in the refrigerator at 36°F to 46°F (2°C to 8°C). Make sure you'll be home to receive the delivery, as it ships cold.
• Check your supply: Since Kesimpta is dosed monthly, keep track of when your next dose is due. Most specialty pharmacies will proactively reach out before your refill is due.
• Explore savings: If cost is a factor, the Kesimpta Access Card can reduce your out-of-pocket cost to $0 for commercially insured patients.

If you run into any access issues, our guide on finding Kesimpta in stock near you has additional strategies.

Final Thoughts

Checking Kesimpta availability doesn't require hours on the phone. Between Medfinder, your specialty pharmacy's online portal, and manufacturer support, you can usually track down your medication in minutes. The key is understanding that Kesimpta lives in the specialty pharmacy world — once you know where to look, the process gets much easier.