Finding Kesimpta Shouldn't Be This Hard

You've got the prescription. Your neurologist says Kesimpta (Ofatumumab) is the right treatment for your relapsing multiple sclerosis. But now comes the part nobody warned you about: actually finding it in stock and getting it in your hands.

Because Kesimpta is a specialty biologic — not a standard pill you can pick up at any corner drugstore — the process of locating and filling your prescription can feel like a scavenger hunt. But it doesn't have to be. Here are three practical tips and tools that can help you find Kesimpta and stay on track with your MS treatment.

Tip 1: Use Medfinder to Check Availability

Medfinder is a free tool designed to help patients locate hard-to-find medications, including specialty biologics like Kesimpta. Instead of calling pharmacy after pharmacy, you can search for Kesimpta on Medfinder and see which specialty pharmacies in your area have it available.

This is especially useful because Kesimpta is distributed through specialty pharmacy networks, and most retail pharmacies simply don't stock it. Medfinder cuts through the confusion and connects you directly with pharmacies that can actually fill your prescription.

How to Use It

1. Visit medfinder.com
2. Search for "Kesimpta" or "Ofatumumab"
3. Enter your location to see nearby specialty pharmacies with availability
4. Contact the pharmacy directly to arrange your fill

Tip 2: Ask About Specialty Pharmacy Networks

If you've been trying to find Kesimpta at your local CVS, Walgreens, or Rite Aid, that's likely why you're hitting a wall. Specialty biologics like Kesimpta require cold-chain storage (refrigeration between 36°F and 46°F) and are typically dispensed through dedicated specialty pharmacies.

Here's what you can do:

• Call your insurance company and ask which specialty pharmacies are in-network for your plan. Many insurers have preferred specialty pharmacy partners.
• Ask your neurologist's office which specialty pharmacy they typically work with for Kesimpta prescriptions. Many MS clinics have established relationships with specific specialty pharmacies and can send your prescription directly.
• Contact Novartis directly through the Kesimpta support program at start.kesimpta.com. They can help connect you with a specialty pharmacy and assist with the logistics.

Some of the larger specialty pharmacy networks that commonly dispense Kesimpta include Accredo, BriovaRx, CVS Specialty, and Express Scripts Specialty.

Tip 3: Start the Process Early and Stay Proactive

One of the biggest reasons patients experience delays with Kesimpta isn't a supply problem — it's a paperwork problem. Insurance prior authorizations, step therapy requirements, and benefits investigations can add days or weeks to the timeline.

Here's how to stay ahead:

• Start early. As soon as your neurologist recommends Kesimpta, ask them to begin the prior authorization process immediately — even before you've decided on a pharmacy.
• Follow up regularly. Don't assume no news is good news. Call your insurance company and specialty pharmacy every few days to check the status of your authorization.
• Enroll in the Kesimpta Access Card. Novartis offers up to $18,000 per year in copay assistance for commercially insured patients, with 97% of users paying $0 out of pocket. Getting enrolled early means one less hurdle when your medication is ready to ship.
• Keep your neurologist in the loop. If there are delays, your neurologist's office can often escalate the process or provide additional documentation to speed up approval.

What If You Still Can't Find Kesimpta?

If you've tried everything above and are still struggling to access Kesimpta, here are a few more options:

• Novartis Patient Assistance Foundation (NPAF): If you're uninsured or underinsured, NPAF may provide Kesimpta at no cost. Call 1-800-277-2254.
• Talk to your neurologist about alternatives. If access to Kesimpta is causing dangerous gaps in your MS treatment, discuss alternative medications that might be more readily available, such as Ocrevus (Ocrelizumab) or Tysabri (Natalizumab).
• Check for shortage updates. While there's no official Kesimpta shortage in 2026, supply and distribution situations can change. Stay informed.

Final Thoughts

Finding Kesimpta in stock requires understanding that it's not a typical pharmacy medication. It's a specialty biologic with a specific distribution pathway, and navigating that pathway takes a bit of know-how and persistence.

The key steps: use Medfinder to locate availability, work through specialty pharmacy channels, and start the insurance process early. With these tools in your corner, you can spend less time chasing your medication and more time focused on managing your MS.

For more information on affording your medication, check out our guide on how to save money on Kesimpta.