How to Check If a Pharmacy Has Lacrisert in Stock (Without Calling)

Searching for Lacrisert usually ends up the same way: you call one pharmacy, get put on hold, find out they are out of stock, then move to the next one. Repeat five or ten times. It is exhausting and time-consuming. There are smarter approaches that let you find Lacrisert in stock near you without burning through your afternoon on the phone.

Method 1: Use medfinder (Pharmacies Called for You)

The most direct way to check pharmacy stock for Lacrisert is to use medfinder. medfinder is a paid service that calls pharmacies in your area on your behalf to check which ones have your medication in stock and can fill your prescription. You provide:

Your medication name (Lacrisert)

Dosage (5 mg insert)

Your zip code

medfinder handles the calls and texts you the results, so you know exactly which pharmacy to go to without making a single call yourself.

Method 2: Check Pharmacy Websites

Some major pharmacy chains allow you to check medication availability online:

CVS.com: CVS allows registered users to check if a specific prescription is ready or available at a local store when transferring a prescription online. Inventory checking varies by store.

Walgreens.com: Walgreens' online pharmacy portal allows patients to check prescription status and pharmacy hours, but real-time inventory lookup for specific drugs is not consistently available.

Online tools have limitations — they generally show whether a prescription is in your refill queue, not whether the specific medication is physically in stock at a given location. For a niche medication like Lacrisert, the most reliable option remains a direct check, which medfinder automates.

Method 3: Ask Your Prescriber's Office to Check for You

Your ophthalmologist's or optometrist's office has often already solved this problem for previous patients. Call the office and explain you are having trouble finding Lacrisert. Staff may be able to recommend specific pharmacies that carry it, or some offices will call a pharmacy directly to verify stock and send the prescription there.

Method 4: Use a Prescription Transfer to a Better-Stocked Pharmacy

If you already have a Lacrisert prescription at one pharmacy but it is out of stock, you can transfer it to another pharmacy using the app or website of your new preferred pharmacy. You do not need to contact your doctor to transfer most non-controlled prescriptions.

The key is identifying which pharmacy to transfer to. Use medfinder or one of the methods above to confirm stock before initiating the transfer.

Method 5: Consider Mail-Order Pharmacy for Long-Term Convenience

If you use Lacrisert on an ongoing basis, switching to a mail-order pharmacy that reliably stocks it removes the recurring search problem entirely. Mail-order pharmacies like Express Scripts and Optum Rx (for insured patients) or online pharmacies that stock specialty ophthalmic products can ship directly to your door. Verify they carry Lacrisert before transferring your prescription.

What to Say When You Do Call a Pharmacy

If you end up calling a pharmacy, be specific so you get an accurate answer:

"I need to check whether you currently have Lacrisert in stock — that is hydroxypropyl cellulose ophthalmic inserts, 5 mg, 60-count, NDC 24208-800-60. Can you look that up for me?"

Providing the full product name, NDC, and count ensures the technician checks for exactly the right product rather than a related item they might not distinguish.

What If No Pharmacy Near You Has It?

If Lacrisert is genuinely unavailable at any pharmacy within reach:

Ask your pharmacy to special-order it — many pharmacies can order within 1–3 business days if the wholesaler has stock

Contact Bausch + Lomb at 1-800-321-4576 to locate authorized distributors near you

Call your prescriber promptly so they can advise on bridge treatment if your supply is running low

See also: Why Is Lacrisert So Hard to Find? [Explained for 2026].