How to Help Your Patients Find Allday 5000 in Stock: A Provider's Guide

Allday 5000 is a prescription 1.1% sodium fluoride toothpaste from Elevate Oral Care that has become an important tool in high-caries-risk management, especially for patients with dry mouth. However, its limited retail pharmacy distribution means patients frequently struggle to fill prescriptions. This guide walks through the practical steps dental providers can take to ensure their patients get the product they need.

Option 1: Dispense Directly from Your Practice

The most reliable way to ensure your patients get Allday 5000 is to carry it in your office and dispense it directly. This is exactly how Elevate Oral Care designed the product to be distributed — in twin-packs (a 6-month supply) sold to dental practices.

Benefits of in-office dispensing:

Eliminates patient access barriers — they leave your office with the product in hand

Reduces return calls from patients who can't find it at pharmacies

Allows you to provide the twin-pack (6-month supply), improving adherence

Potential practice revenue from product sales

To stock Allday 5000, contact Elevate Oral Care directly through their website at elevateoralcare.com to set up a practice account.

Option 2: Guide Patients to Request a Special Order at Their Pharmacy

If a patient prefers to use their local pharmacy, provide them with the NDC number (57511-0005) and advise them to ask the pharmacist to place a special order. Most pharmacies can do this through their drug wholesalers, with arrival typically within 1–3 business days.

A simple patient handout or verbal instruction can prevent a frustrating pharmacy experience:

"Most pharmacies may not stock this brand on their shelves. Give the pharmacist this NDC number: 57511-0005 and ask them to special-order it. It usually arrives in 1–3 days."

Option 3: Authorize an Equivalent Substitution

For most high-caries-risk patients, a prescription for generic sodium fluoride 1.1% or another brand (PreviDent 5000, Clinpro 5000) will provide equivalent clinical benefit. For standard caries prevention without dry mouth concerns, writing the prescription generically as "sodium fluoride 1.1% toothpaste" — or indicating "substitution permitted" — allows pharmacists to dispense whatever equivalent they have in stock.

Important: If you have a clinical reason for specifically requiring Allday 5000 — such as a patient with Sjögren's syndrome, radiation-induced xerostomia, or SLS hypersensitivity — add "brand medically necessary" and specify Allday 5000 by name. This signals to pharmacists not to auto-substitute.

Option 4: Recommend medfinder to Your Patients

For patients who want to fill the specific Allday 5000 prescription at a retail pharmacy, medfinder.com/providers is a paid service worth recommending. Patients enter their medication, dosage, and location — medfinder then calls local pharmacies to check stock — and texts the patient a list of pharmacies that can fill the prescription.

This can reduce patient callback calls to your practice significantly. Instead of patients calling your office to say "I can't find it" — they have a clear, actionable path to getting the prescription filled.

Patient Communication Scripts

Here are concise chair-side scripts for common scenarios:

For patients you are giving an in-office sample:

"This is Allday 5000 — a prescription-strength fluoride toothpaste. Use a thin strip, brush for two minutes at bedtime, and spit — don't rinse or eat for 30 minutes. It comes in a twin-pack so this tube will last about 3 months. When you're running low, call us and we can arrange more."

For patients receiving a written prescription:

"This is a prescription for Allday 5000 — it may not be on your pharmacy's shelf, so give them this NDC number and ask them to order it: 57511-0005. It usually arrives in 1 to 3 days. If they have trouble getting it, call us and we can either dispense it here or change the prescription to something they have in stock."

Choosing the Right Allday 5000 Variant for Your Patient

Allday 5000 (standard): Best for dry mouth patients and patients sensitive to SLS. 44% xylitol, glycolipid surfactant, pH 7.0. Once daily at bedtime.

Allday 5000 Sensitive: Adds 5% potassium nitrate for patients with dentinal hypersensitivity. 38% xylitol. Twice daily (morning and evening).

Documenting Prescriptions for Improved Fillability

To improve the likelihood a pharmacy can fill the prescription on the first attempt, include these elements in your prescription:

Drug name: Allday 5000 (1.1% sodium fluoride toothpaste)

NDC: 57511-0005

Manufacturer: Elevate Oral Care

Sig: Apply thin ribbon, brush 2 min qHS, expectorate, NPO x 30 min

Dispense: 1 tube (or 1 twin-pack) — use in place of regular toothpaste

Refills: 3 (or as clinically appropriate)

The Bottom Line for Providers

The most effective approach is to dispense Allday 5000 directly from your office. When that's not possible, provide the NDC number and advise patients to call ahead or request a special order. Recommending medfinder.com can help patients efficiently find a pharmacy that can fill the prescription, reducing callbacks to your practice and improving treatment adherence.