A practical guide for providers on helping patients find Ulipristal (Ella) when pharmacies don't stock it. Five actionable steps plus workflow tips.
You've assessed your patient, determined that Ulipristal Acetate (Ella) is the right choice for emergency contraception, and written the prescription. Now what? If the patient walks into a pharmacy that doesn't carry Ella — which is common — the prescription becomes useless unless they can find another source quickly.
This guide provides five practical steps you can take as a provider to increase the likelihood that your patient actually receives the medication you prescribed, along with alternatives and workflow tips.
Ulipristal Acetate (brand name Ella, generic Logilia) is not in a formal drug shortage in 2026. The supply chain is intact, and both brand and generic formulations are available through wholesalers. The problem is at the last mile: many retail pharmacies don't routinely stock Ella because it's a low-volume prescription product.
This is particularly acute in rural areas, smaller towns, and regions where emergency contraception prescriptions are less common. Chain pharmacies use demand-based inventory systems that may exclude Ella from automatic restocking. Independent pharmacies may be more flexible but aren't guaranteed to carry it either.
For the full availability picture, see Ulipristal Shortage: What Providers Need to Know in 2026.
When patients report they "can't find" Ella, the issue is almost always one of the following:
The single most impactful step is checking pharmacy stock before the patient leaves your office. Use Medfinder to search for nearby pharmacies that currently have Ulipristal in stock. You can do this in under a minute and send the patient directly to a pharmacy that can fill the prescription.
This eliminates the most common failure point: the patient driving to a pharmacy that doesn't carry the drug, then giving up or running out of time.
When writing the prescription, allow generic substitution (or write for Ulipristal Acetate 30 mg generically). This gives the pharmacist the flexibility to dispense whichever formulation they have in stock — brand Ella or generic Logilia. This increases the chances of same-day fill.
If your EHR or e-prescribing system allows it, consider sending the prescription to the specific pharmacy identified as having stock (via Medfinder or phone call). If you're uncertain about availability, you can also call the pharmacy directly to confirm before transmitting the prescription.
If your patient can't find Ella locally, direct them to telehealth platforms that prescribe and ship EC directly. Services like Wisp, Nurx, and PRJKT RUBY specialize in reproductive health and can often ship Ulipristal with overnight or expedited delivery. This is particularly valuable for patients in rural areas.
For patients at higher risk of contraceptive failure — or patients who request it — consider writing an advance prescription for Ella. This gives the patient time to fill the prescription before an emergency occurs. They can keep the medication at home for when it's needed. While Ella has a shelf life, having it on hand can save critical hours when timing matters most.
If Ulipristal truly cannot be obtained in time, ensure your patient is aware of these alternatives:
For a patient-facing comparison, direct patients to Alternatives to Ulipristal.
Integrating these steps into your clinical workflow doesn't have to be burdensome. Here are some practical tips:
Maintain a list of 3–5 pharmacies in your area that reliably stock Ella or Logilia. Update it quarterly. Share it with your nursing staff and front desk so they can direct patients even before you write the prescription.
If your practice sees EC patients regularly, build a Medfinder check into your standard workflow. This can be done by the MA, nurse, or front desk while you're completing the visit note.
If your practice setting allows it, consider stocking Ella for on-site dispensing. This is already standard at Planned Parenthood locations, Title X clinics, and many college health centers. It eliminates the pharmacy barrier entirely and ensures the patient leaves with the medication in hand.
When prescribing EC, take a moment to educate the patient about their options for the future. Let them know about Medfinder, the availability of advance prescriptions, and the option of keeping Plan B on hand at home as a backup.
The gap between prescribing Ulipristal and the patient actually receiving it remains one of the most frustrating aspects of emergency contraception access in 2026. As providers, we can close that gap by taking a few proactive steps: verifying stock before the patient leaves, writing for generic substitution, leveraging tools like Medfinder, and having backup plans ready.
Every hour matters in emergency contraception. A few minutes of extra effort at the point of care can make the difference between effective treatment and a missed window. For the latest on supply and availability, see our provider shortage update.
You focus on staying healthy. We'll handle the rest.
Try Medfinder Concierge FreeMedfinder's mission is to ensure every patient gets access to the medications they need. We believe this begins with trustworthy information. Our core values guide everything we do, including the standards that shape the accuracy, transparency, and quality of our content. We’re committed to delivering information that’s evidence-based, regularly updated, and easy to understand. For more details on our editorial process, see here.
%2C%20Color%3DOriginal.png)
