

A provider's guide to helping patients find Ketorolac (Toradol) in stock. 5 actionable steps, alternatives, and workflow tips for your practice.
You've prescribed Ketorolac for a patient with acute pain, and now they're calling back to tell you their pharmacy doesn't have it. This scenario has become increasingly common over the past several years, as Ketorolac injection has experienced recurring supply disruptions.
As a prescriber, you have several levers to pull to help your patients access this important medication — or transition them to an effective alternative quickly. This guide offers a practical, step-by-step approach.
Understanding the supply landscape helps you set realistic expectations with patients:
For current shortage details, see our provider shortage briefing.
When patients report difficulty finding Ketorolac, it's usually due to one or more of these factors:
The Ketorolac injection shortage has been driven by manufacturing disruptions at key producers (Hospira/Pfizer, Fresenius Kabi), limited numbers of generic manufacturers, and increased demand as providers shift toward non-opioid analgesic protocols.
Retail pharmacies may not routinely stock injectable Ketorolac since it's most commonly used in clinical settings (ERs, surgical suites). Oral tablets are more commonly dispensed at retail but smaller pharmacies may carry limited quantities given the 5-day use restriction.
Patients may not realize that Ketorolac comes in different forms. If they're looking for the injection at retail — or expecting Sprix at a pharmacy that doesn't carry it — they may incorrectly conclude the drug is unavailable when an alternative form exists.
While generic Ketorolac tablets are inexpensive, Sprix nasal spray carries a high cash price and often requires prior authorization. Patients may report they "can't get it" when the real issue is insurance coverage rather than stock.
Before troubleshooting availability, make sure the prescribed formulation matches what makes clinical sense for the outpatient setting. For most patients being discharged or seen in office, oral Ketorolac 10 mg tablets are appropriate (following initial IV/IM therapy or as part of a clinical decision). Oral tablets are the easiest to find and most affordable.
Recommend that patients use Medfinder to search for real-time Ketorolac availability at pharmacies in their area. This tool eliminates the need for patients to call multiple pharmacies individually and can significantly reduce time to fill.
Consider adding a Medfinder recommendation to your after-visit summary or discharge instructions for patients receiving hard-to-find medications.
If a patient reports that their usual pharmacy is out of stock, offer to send the prescription to a different pharmacy. Many EHR systems allow you to search available pharmacies. Alternatively, have your staff call ahead to confirm stock before sending the e-prescription.
Independent pharmacies often have access to different distribution networks and may carry medications that chains don't.
If injectable Ketorolac is unavailable for in-office administration:
If the patient needs outpatient oral therapy and Ketorolac tablets are unavailable:
See our full alternatives guide for detailed comparisons.
If a patient can't afford their Ketorolac prescription:
Here are some practical ways to integrate shortage preparedness into your workflow:
Ketorolac availability challenges are an operational reality that providers can manage with the right strategies. By confirming formulation needs, leveraging real-time availability tools like Medfinder for Providers, maintaining flexible prescribing protocols, and proactively addressing cost barriers, you can minimize the impact of shortages on your patients' pain management.
For the patient-facing version of this guide, share our post on how to find Ketorolac in stock. For clinical details on the shortage, see our provider shortage briefing.
You focus on staying healthy. We'll handle the rest.
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